Privacy policy

How Change Institutes International collects, uses and protects the personal information you share with us.

Last updated: September 2026

Draft for legal review. This wording is a starting point prepared for the website rebuild and should be checked by the company before launch.

Who we are

Change Institutes International ("we", "us") provides soft skills, spoken English, leadership and corporate training. Our registered address is Social Co-working, SPACES No. 34, 35, 39, 40, Srinivasa Square, Horamavu Main Road, Kalyan Nagar, Bengaluru 560043, India. You can reach us at info@changeinstitutes.com or +91 90358 98023.

What we collect

When you send an enquiry we collect the details you enter: your name, phone number, email address, company name, team size and the message you write. When you browse the site we collect standard technical data through analytics: pages visited, device type, approximate location and referring site. Cookies are used for analytics and, where enabled, for advertising measurement.

Why we use it

To respond to your enquiry and recommend a programme.
To arrange, deliver and certify training you enrol in.
To send information about programmes you have asked about. You can opt out at any time.
To understand how the website is used and improve it.
To meet legal and accounting obligations.

Who we share it with

We do not sell personal information. We share it only with service providers who help us run the business (hosting, email, analytics, payment processing) under confidentiality obligations, and with authorities where the law requires it.

How long we keep it

Enquiry details are kept for as long as needed to respond and follow up, and then deleted or anonymised. Enrolment and certification records are kept for the period required by law and for verification of certificates.

Your rights

Under the Digital Personal Data Protection Act, 2023 you can ask us to confirm what personal data we hold about you, correct it, erase it, or withdraw consent to its use. Write to info@changeinstitutes.com and we will respond within a reasonable time.

Security

We use reasonable technical and organisational measures to protect personal information, including secure hosting and restricted access to enquiry data.

Third-party links

The site links to WhatsApp, Google Maps, social networks and other third-party services. Their privacy practices are their own.

Changes

We may update this policy from time to time. The date at the top shows the latest version.